We’ve all made it one point in our career life, and as a consultant that chance is far greater than ever. We are dealing with multiple client projects at the same time, though likely at different project stages. All of them are on a time clock. We are by default low in resources, and there is practically no one else to cross check or even cover for us at times of near crisis. Rookie mistakes, we’ve all had them.
Some of these mistakes are silly and understandable, but by no means are they acceptable by your boss and the clients. Forgetting to bcc your e-mail senders is a catastrophe. Forwarding the wrong file to a client is borderline violation to the privacy ordinance. We can check and double-check ourselves, but looking at the same document that you have been working on for the past 5 hours, at 3am in the office, is not going to make much of a difference.
I love this article by Kristine Schoonmaker of MyConsultingLife.com. Knowing how to handle a crisis created by ourselves, and how to move on, is one of the most important learning chapters of our career life. Check it out, and you will benefit from it.
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